Search results for “Total quality management tqm stress and human performance”

Success Through Quality: Support Guide for the Journey to Continuous ImprovementA fundamental introduction to continuous improvement, Success Through Quality provides a basic — but comprehensive — overview of quality improvement theory, methods, and tools. Short, easy-to-read chapters introduce quality to employees at all levels, and real-life scenarios help them relate quality ideas with their work and personal lives….

Total Quality Management (TQM): Stress and Human PerformanceTotal Quality Management (TQM) is viewed as the continuous improvement of work processes to enhance an organization’s ability to deliver high quality products/services in a cost-effective manner. It typically involves a number of interventions – such as the identification of customer requirements, cross functional teams, a selection of suppliers based on quality, and the use of a variety of technical (scientific) methods – to enhance analysis and process management methods. TQM also involves a m…

Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous ImprovementsHospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. “Kaizen,” which is translated from Japanese as “good change” or “change for the better,” is a core pillar of the Lean strategy for today’s best healthcare organizations.Kaizen is a powerful approach for creatin…

Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery SystemWinner of a 2013 Shingo Research and Professional Publication AwardThis practical guide for healthcare executives, managers, and frontline workers, provides the means to transform your enterprise into a High-Quality Patient Care Business Delivery System. Designed for continuous reference, its self-contained chapters are divided into three primary sections:Defines what Lean is and includes some interesting history about Lean not found elsewhere. Describes and explains the application of each Lea…

Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree StructuresThis book provides a set of detailed instructions to help you construct your departmental, divisional, or organizational functional tree structure (FTS) and work towards world-class service. Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures outlines a method that will enable your organization to set a stable base for future improvements that are sustainable and create breakthrough improvements in service, quality, and costs.More import…

Delivering the Ultimate Client Experience: Less Stress, More Income, Greater Personal FreedomIn “The ENCORE Approach for Financial Advisors: Delivering the Ultimate Client Experience,” Rob Brown, founder of Encore Partners Founder lays out a surprisingly straightforward, step-by-step approach advisory firms and broker-dealers can follow to re-energize business and move to the highest level of success. Walking the reader through a precise process for “Delivering the Ultimate Client Experience,” the book utilizes unique information design principles to ensure that you climb quickly up…

A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal PerformanceIn “The ENCORE Approach for Financial Advisors: Delivering the Ultimate Client Experience,” Rob Brown, founder of Encore Partners Founder lays out a surprisingly straightforward, step-by-step approach advisory firms and broker-dealers can follow to re-energize business and move to the highest level of success. Walking the reader through a precise process for “Delivering the Ultimate Client Experience,” the book utilizes unique information design principles to ensure that you climb quickly up…

Essentials for the Improvement of Healthcare Using Lean & Six SigmaIn “The ENCORE Approach for Financial Advisors: Delivering the Ultimate Client Experience,” Rob Brown, founder of Encore Partners Founder lays out a surprisingly straightforward, step-by-step approach advisory firms and broker-dealers can follow to re-energize business and move to the highest level of success. Walking the reader through a precise process for “Delivering the Ultimate Client Experience,” the book utilizes unique information design principles to ensure that you climb quickly up…

Applying Lean in Healthcare: A Collection of International Case StudiesIn “The ENCORE Approach for Financial Advisors: Delivering the Ultimate Client Experience,” Rob Brown, founder of Encore Partners Founder lays out a surprisingly straightforward, step-by-step approach advisory firms and broker-dealers can follow to re-energize business and move to the highest level of success. Walking the reader through a precise process for “Delivering the Ultimate Client Experience,” the book utilizes unique information design principles to ensure that you climb quickly up…

Lean Systems: Applications and Case Studies in Manufacturing, Service, and HealthcareLean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare details the various Lean techniques and numerous real-world Lean projects drawn from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy. The book facilitates Lean instruction by supplying interactive case studies that enable readers to apply the various Lean techniques. It provides an in-depth discussion of the Lean tools (i.e., VSM, standard work,…