Search results for “Total quality management organization theory and the new right a contribution to the critique of bureaucratic”

Medical Quality Management: Theory And PracticeThis new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. This textbook also describes…

Total Quality Management in EducationThis text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;”Total quality management” (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introdu…

Total Quality Management in EducationThis is a completely revised version of a very successful text first published in 2001. It incorporates the author`s rich experience (at both the micro and macro levels) in the actual implementation of TQM in various educational institutions. He has deftly adapted the TQM philosophy and methodology—which originated in industry—to suit education, and anchored it in the Indian cultural ethos. …

Total Quality Management for Schools:  BookThis popular book and video present the principles and applications of TQM for transformation of schools. The author is recognized as the leading authority on this approach to school reform….

The Product Manager's Toolkit®: Methodologies, Processes, and Tasks in Technology Product Management (Management for Professionals)This book provides a consistent and holistic managerial approach to product management and presents a practical and comprehensive methodology (roles, processes, tasks, and deliverables) that covers all aspects of product management.  It helps students of product management, product management practitioners, product management organizations, and corporations understand the value, theory, and implementation of product management.  It outlines a practical approach to clarify role definitions, ide…

Project Management for the Pharmaceutical IndustryThe pharmaceutical industry has encountered major shifts in recent years, both within the industry, and in its external environment. The cost of healthcare rising due to an ageing population, the intensification of regulatory requirements and mergers within the industry have led to an increased need for restructuring, cost reduction and culture change projects. Project management is the key to addressing these needs, and also to effective drug development. Given the costs of development and the…

Introduction to Health Care Quality: Theory, Methods, and ToolsIntroduction to Health Care Quality explores the issues of quality management in today’s health care environment, and provides clear guidance on new and perennial challenges in the field. The idea of ‘quality’ is examined in the context of a variety of health care situations, with practical emphasis on assessment, monitoring, analysis, and improvement. Students will learn how to utilize statistical tools, patient data, and more to understand new models of reimbursement, including pay for perform…

The Periodic Service Review: A Total Quality Assurance System for Human Services and EducationRecognizing that poor management practice, more than low wages or external factors, is responsible for inconsistency and lack of quality in service delivery, this practical book presents the research-validated Periodic Service Review (PSR) to improve staff training and supervision and to translate principles of effective management into concrete practices and procedures.The PSR is both a system and an instrument, providing home, classroom, supported employment, or other service–setting applica…

Quality Assurance and Accreditation in Distance Education and e-Learning: Models, policies and researchQuality assurance (QA) in open and distance learning (ODL) can be a contentious issue. Some argue that it should be judged by the same criteria and methods as face-to-face education, while others claim that it is so different in its organization, enrolments and operations that conventional QA mechanisms cannot apply. Some advocate the use of specific guidelines and standards for e-learning; others believe that, regardless of the technology, the basic principles of quality teaching and learning s…