Search results for “Crisis communication theory and practice”

Crisis Communication: Theory and PracticeCrises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization’s reputation in the eyes of both the public and the members of the organization. The subject of crisis communication has evolved from a public relations paradigm of reactive image con…

Crisis Communication: Theory and Practice By Alan Jay ZarembaCrises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization’s reputation in the eyes of both the public and the members of the organization. The subject of crisis communication has evolved from a public relations paradigm of reactive image con…

Helping Skills for Working with College Students: Applying Counseling Theory to Student Affairs PracticeA primary role of student affairs professionals is to help college students dealing with developmental transitions and coping with emotional difficulties. Becoming an effective helping professional requires the complex integration of intrapersonal, interpersonal, and professional awareness, and knowledge. For graduate students preparing to become student affairs practitioners, this textbook provides the skills necessary to facilitate the helping process and understand how to respond to student c…

Contemporary Theory, Research, and Practice of Crisis and Hostage negotiation (Interpersonal communication)Law enforcement negotiators almost daily face the type of situation that most of us hope we can avoid – a standoff with a person, or group of persons who threaten to harm or kill themsleves or another person. The practice of crisis/hostage negotiation is one that most police regard as perhaps their most invaluable nonlethal weapon in combating criminal and terrorist acts. And, data from the FBI’s hostage negotiation data bases attests to the significan value of negotiation in peacefully resolvin…

Dynamic Processes of Crisis NegotiationThis edited collection offers a comprehensive examination of theory, research, and practice in crisis (hostage) negotiation from the perspectives of communication, law enforcement, psychology, sociology, and criminology. The volume identifies promising conceptual frameworks for the development of research on crisis negotiation. This book is also useful to crisis negotiation trainers and leaders in law enforcement who are searching for insight beyond anecdotal stories and who recognize the need…

Crisis Communication: Theory And PracticeThis edited collection offers a comprehensive examination of theory, research, and practice in crisis (hostage) negotiation from the perspectives of communication, law enforcement, psychology, sociology, and criminology. The volume identifies promising conceptual frameworks for the development of research on crisis negotiation. This book is also useful to crisis negotiation trainers and leaders in law enforcement who are searching for insight beyond anecdotal stories and who recognize the need…

Understanding International Diplomacy: Theory, Practice and EthicsThis book provides a comprehensive new introduction to the study of international diplomacy, covering both theory and practice. The text summarises and discusses the major trends in the field of diplomacy, developing an innovative analytical toolbox for understanding diplomacy not as a collection of practices or a set of historical traditions, but as a form of institutionalised communication through which authorised representatives produce, manage and distribute public goods. The book: traces…

Public Relations in the Nonprofit Sector: Theory and Practice (Routledge Research in Public Relations)Nonprofit organizations are managing to carry out sophisticated public relations programming that cultivates relationships with their key audiences. Their public relations challenges, however, have routinely been understudied. Budgetary and staffing restraints often limit how these organizations carry out their fundraising, public awareness and activism efforts, and client outreach. This volume explores a range of public relations theories and topics important to the management of nonprofit orga…

Crisis Communication: Theory and Practice [Hardcover] (Author) Alan Jay ZarembaNonprofit organizations are managing to carry out sophisticated public relations programming that cultivates relationships with their key audiences. Their public relations challenges, however, have routinely been understudied. Budgetary and staffing restraints often limit how these organizations carry out their fundraising, public awareness and activism efforts, and client outreach. This volume explores a range of public relations theories and topics important to the management of nonprofit orga…