Search results for “Conflict management and resolution an introduction”

Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series)THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement―and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it’s with an employee, boss, customer, supplier, or cowo…

Management: Take Charge of Your Team: Communication, Leadership, Coaching and Conflict ResolutionTODAY IS THE DAY, TAKE CHARGE OF YOUR TEAM! Team management is important, but it isn’t about being important. It’s about being there for your team members when they need you and overseeing the project from a managerial point of view That means that you need to have a lot of skills including the ones shown in this book. Your team can only be as effective as you are. There is nowhere to throw blame when you are a team manager because the buck rests with you. However, when you do succeed as a…

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes (Jossey-Bass Business & Management)“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” – Brian Po…

Mind-Body Workbook for Anger: Effective Tools for Anger Management and Conflict Resolution Do you have trouble controlling your anger? Have you lost friends, loved ones, or even found yourself in trouble with the law because you regularly lose your temper? If you have tried regular anger management therapy but haven’t been able to make any real, lasting changes in how you deal with your emotions, you should know that there are other treatment options available that can help. With the Mind-Body Workbook for Anger, physician Stanley Block and Carolyn Bryant Block present t…

Conflict Resolution at Work For DummiesA practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager’s…

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration (Big Book Series)Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to h…

The Anatomy of Peace: Resolving the Heart of Conflict (UK Professional  Business Management / Business)NEW EDITION, REVISED AND UPDATEDWhat if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause?What if we systematically misunderstand that cause?And what if, as a result, we systematically perpetuate the very problems we think we are trying to solve?Every day.From the authors of Leadership and Self-Deception comes an international bestseller that instills hope and inspires reconciliation. Through a moving story of parents who are struggling with their own…

The Conflict Management Skills Workbook - Self-Assessments, Exercises & Educational Handouts (Spiral-Bound)Facilitator guided reproducible self-assessments, exercises, and journaling activities in this book will take participants through a unique Negotiations Model. This model helps participants learn about their beliefs surrounding conflict, identify their preferred style for managing conflict, examine active listening skills, identify the situations that trigger conflict, and recognize their negotiation style for what they want and need. This is an excellent resource for counselors and therapists t…

Resolving Conflicts at Work: Ten Strategies for Everyone on the JobThe classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional…

HBR Guide to Dealing with Conflict (HBR Guide Series)While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don’t always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.How can you deal with …