Search results for “Conflict management and resolution an introduction”

Conflict Resolution at Work For DummiesA practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager’s…

Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series)THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement―and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it’s with an employee, boss, customer, supplier, or cowo…

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes (Jossey-Bass Business & Management)“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” – Brian Po…

Conflict Management Coaching: The CINERGY™ ModelCONFLICT MANAGEMENT COACHING: THE CINERGY™ MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and pr…

The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving ConflictIn real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: ei…

The Handbook of Conflict Resolution: Theory and PracticePraise for The Handbook of Conflict Resolution “This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive and deeply informed on topics vital to the field like power, gender, cooperation, emotion, and trust. It now sits prominently on my bookshelf.” —Leymah Gbowee, Nobel Peace Prize Laureate “The Handbook of Conflict Resolution offers an astonishing array of insightful articles on t…

Contemporary Conflict ResolutionSince the end of the Cold War, conflict prevention and resolution, peacekeeping and peacebuilding have risen to the top of the international agenda. The fourth edition of this hugely popular text explains the key concepts, charts the development of the field, evaluates successes and failures, and assesses the main current challenges and debates in the second decade of the twenty-first century. In response to ongoing changes in the dynamics of global conflict, including the events and consequenc…

Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution ProfessionalsEmerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommoda…

Conflict Resolution: The Partnership WayEmerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommoda…

Conflict Resolution: A step by step guide to handling workplace conflict and resoling corporate bullying (Resolving Conflict, Conflict Resolution, Communication Skills)ARE YOU SCARED TO GO TO WORK FOR FEAR OF WALKING INTO A WAR ZONETHESE 21 TIPS WILL HEL YOU TO AVOID AND ALSO HANDLE WORK PLACE CONFLICT AND TRULY WILL GIVE YOU CONFIDENCE TO HANDLE ANY SITUATION YOURSELF OR ON BEHALF OF YOUR STAFFIDENTIFYING VALUES IN A CONFLICTUNDERSTANDING THE VALUE OF EMOTIONSUNDERSTANDING TEAM DYNAMICSDO NOT INDIRECTLY ADD FUEL TO THE FIREEMPOWERING EMPLOYEES TO SOLVE THE CONFLICTENCOURAGING COMMUNICATIONFOCUSING ON VALUES INSTEAD OF ISSUESFOSTERING BRAINSTORMINGAND MUCH MOR…